Boost Footfall and Sales with FM Retail

The festive rush is over, and the post-Christmas lull can leave retailers searching for ways to keep their stores busy. To combat this, FM Retail is your ultimate ally, designed to enhance operations, attract customers, and drive sales back to your store.

Here’s how FM Retail’s powerful features can help you re-engage customers and make the most of the new year:

1. Order in store: Never miss a sale

Stock shortages can frustrate customers and lead to lost sales. With FM Retail’s Order in Store functionality, you can ensure every customer walks away satisfied. If an item isn’t available in-store, staff can easily place an order directly from the till, ensuring the product gets to your customer—delighting them and securing the sale.

2. Loyalty & discounts: Keep customers coming back

Post-Christmas shoppers are on the lookout for value. Reward your loyal customers and entice new ones with FM Retail’s built-in loyalty program and discount features. Offer personalised promotions and points-based incentives that give customers a reason to return, even after the holiday season.

3. Real-time stock management: Stay on top of inventory

The beginning of the year is an ideal time to streamline stock control. FM Retail’s EPOS system offers real-time stock level visibility directly at your till. This means you’ll always know what’s selling well and what needs restocking, ensuring your shelves are filled with the products your customers want most.

4. Flexible payment options: Cater to every customer

Convenience is key in today’s retail landscape. FM Retail’s EPOS system supports a variety of payment methods, including chip and PIN, contactless payments, QR codes, and even international payment options like WeChat and Alipay. This flexibility ensures that no matter how your customers prefer to pay, you’ve got them covered.

5. Comprehensive support and training: We’ve got your back

Adopting a new system can be daunting, but with FM Retail, you’re never alone. Our team provides full training for your staff, ensuring they can use the EPOS system with confidence. And with our ongoing support, you’ll always have expert guidance to maximise the system’s potential.

6. In-store web returns

It’s estimated that 26% of retail sales in the UK are made online, which means a significant portion of customers aren’t visiting physical stores. Moreover, between 20% and 30% of online purchases are returned. By offering an in-store returns service through FM PoS, you not only bring customers back into your store but also increase the chances of them making additional purchases while they’re there. It’s a win-win for both customer convenience and boosting in-store sales.

Ready to kickstart your post-holiday success?

FM Retail’s EPOS system is more than just a tool  - it’s a complete solution designed to streamline operations, build customer loyalty, and boost sales.

To find out more, arrange a demo or call our friendly team today on 0330 024 5014.